Our contact details

Name: Amy Follows

Address: Severn Lodge, New Lodge, Telford, TF8 7AU

Phone Number: 07521 762426

E-mail: wholesomemindnutrition@gmail.com

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details, email addresses)

• When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking.

We may collect information like your:

• Name

• Email address

• Phone number

• Details relating to your appointment (for example, who referred you)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

We use the information that you have given us in order to book you in and send you confirmation for a consultation that you have scheduled.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting [wholesomemindnutrition@gmail.co.uk]

How we store your personal information

Your information is securely stored. We keep your contact details for 5 years. We will then dispose your information by securely disposing it from our database.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate.

You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at wholesomemindnutrition@gmail.co.uk or on 07521 762 426 if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at wholesomemindnutrition@gmail.com, 07521 762 426.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk